Case Studies

A care home left without management – turning back from the brink

dateFebruary 10, 2023
bookmarkCase Study
authorSmall Care Home Group
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When a 40-bed care home in West Yorkshire found itself on the brink of disaster, Kata Care Solutions stepped in. After a recent CQC inspection, the home had received a poor rating. It also had several ongoing safeguarding cases, and unable to face the pressure, the registered manager left without notice.

At Kata Care Solutions, we don’t shy away from a challenge. We knew that those 40 residents and their carers needed urgent support. We took a detailed assessment to understand the problems the home was facing, and turned to our network of experienced experts to find the perfect match.

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"Our interim manager assisted in the initial hand-over and onboarding of the new manager. Following this they undertook a mock-CQC inspection at one of our other facilities and provided a detailed report and improvement plan to ensure all regulatory standards were being met."
Andrew Norman, CEO, Fairlie Healthcare

Just 48 hours later, we placed an interim manager at the home with the right skills and experience to turn things around. Over the next two months, they worked hard to rebuild relationships with the local authorities and created a robust action plan. With this in place, the care home reduced its reliance on agency staff, and is now in a steady position to work on improving its rating.