Case Studies

dateFebruary 20, 2023
bookmarkCase Study
authorSmall Care Home Group
social female gathering browsing internet

Delivering specialist services to clients can transform lives, but it makes finding the right staff all the more important. Not only do they need to be great managers, compassionate people, and a good fit for your team, they need special skills, training and experience before they can start work.

A specialist care provider in London had a great registered manager lined up to start work at one of its care homes – in four months. The CEO saw this as an opportunity rather than a challenge, and commissioned us to find an interim manager to identify and fix any problem areas in the business before the new manager started.

medium shot couple spending time nature
group of people smiling
two old women having a cup of coffee
two women smiling
"Kata Care has supported us with our external audits in a timely and cost effective manner. The service has been second to none and the team is great to work with! Thank you Kata Care!"
Mandip Khaira, Vitality Care Homes

We had meetings to understand exactly what the CEO was looking for and the issues they wanted to address. Within 48 hours we sourced the ideal candidate and got a contract in place so they could start the following week.

Following an audit, our interim manager unpicked some issues for the provider before handing over to the new permanent member of staff. Impressed with their expertise, the CEO asked the interim manager to work on some quality improvement projects and to help them recruit in other care homes.