News & Blog

dateJuly 1, 2024
bookmarkCase Study
authorSmall Care Home Group
Group 339

A fundamental standard of care

For care facilities, ensuring top-notch care quality is paramount. The Care Quality Commission (CQC) fundamental standards of care provide a structured framework to uphold these standards, improve practices and ultimately improve patient outcomes. But what exactly do these fundamental standards involve, and how can we help transform struggling care facilities into the gold standard of healthcare excellence?

In this blog, we break down the essential components of the fundamental standards of care and explore how our turnaround management can help you monitor and elevate the standard of care you provide.

Understanding fundamental standards of care

The CQC outlines fundamental standards of care that every healthcare provider must meet. These standards ensure that services are safe, effective, caring, responsive and well-led. They encompass a wide range of criteria, including person-centred care, dignity and respect, consent, safety, safeguarding from abuse, food and drink, premises and equipment, complaints and good governance.

Each of these standards is crucial in creating an environment where patients receive the best possible care. For instance, person-centred care involves tailoring services to meet individual needs and preferences, ensuring patients feel valued and respected. Safety and safeguarding are about protecting patients from harm and abuse and creating a secure environment for their wellbeing.

Our turnaround management services

Our turnaround management services are designed to provide immediate, expert assistance in critical times of need. Acting as specialist advisors, our turnaround care managers step in to fill urgent gaps caused by management deficiencies, financial distress or the threat of closure. With a focus on stabilising and revitalising organisations, they address pressing issues to improve both financial and operational performance.

Beyond crisis management, our turnaround care managers identify opportunities for growth and set up strategic plans to support sustainable positive change, ensuring a brighter and more resilient future for your organisation. By using their expertise, we help you not only comply with fundamental standards but also thrive.

How turnaround management helps

1. Assessment and diagnosis – Our Turnaround Management begins with a thorough assessment of your facility’s current state. This involves a detailed review of all operational aspects, from staffing and training to patient care practices and governance. The goal is to identify gaps and areas of non-compliance with fundamental standards.

2. Customised action plan – Based on the assessment, we develop a customised action plan tailored to your organisation’s specific needs. This plan outlines clear steps to address deficiencies, enhance care quality, and ensure compliance with CQC standards. It covers everything from staff training and development to process improvements and patient engagement strategies.

3. Implementation support – We don’t just provide a plan – we actively support getting it going. This includes hands-on assistance with training, process reengineering, and system upgrades. Rest assured, we work closely with your staff to ensure that changes are effectively integrated and sustained.

4. Monitoring and evaluation – Continuous monitoring and evaluation are integral to our turnaround management services. We regularly review progress against the action plan, making adjustments as needed to ensure goals are met. This ensures your organisation not only achieves compliance but continues to improve over time.

Get in touch

Our turnaround care specialists are here to step in during times of management deficiencies, financial distress, or the threat of closure, ensuring your organisation meets the fundamental standards of care. Please do not hesitate to get in touch or give us a call at 01704 808164. We are happy to answer any questions or provide more information on how we can work together.